0 1 2 3 4 52008 1 0 2 14 22 11 502009 0 0 2 14 20 14 50

0
1
2
3
4
52008
1
0
2
14
22
11
502009
0
0
2
14
20
14
502010
1
1
1
8
34
15
602011
1
2
6
12
34
45
1002012
2
3
5
15
44
56
1252008
0
0
0
2
6
2
102009
0
0
0
2
6
2
102010
0
0
1
4
11
14
302011
0
1
1
3
12
33
502012
1
1
2
4
22
60
902008
0
0
1
3
7
4
152009
0
0
1
2
8
4
152010
0
0
1
2
15
7
252011
0
0
1
2
21
6
302012
0
0
1
4
17
8
302008
0
0
1
2
2
0
52009
0
0
1
1
3
0
52010
0
0
1
1
3
1
62011
0
0
0
2
5
3
102012
0
0
1
2
7
2
122010
0
0
0
1
0
0
12011
0
0
1
4
2
0
72012
0
0
1
5
8
2
160
1
2
3
4
52008
1
3
6
15
37
38
1002009
1
2
4
18
35
40
1002010
1
2
5
17
34
41
1002011
0
2
4
15
33
46
1002012
0
2
3
15
31
49
1002008
1
2
5
18
36
38
1002009
1
3
6
17
36
37
1002010
0
2
6
19
37
36
1002011
0
2
5
20
37
36
1002012
0
2
5
19
37
37
1002008
1
2
4
21
36
36
1002009
1
2
5
21
34
37
1002010
1
1
4
26
37
31
1002011
1
1
3
17
41
37
1002012
0
1
2
19
45
33
1002008
2
3
5
15
41
34
1002009
1
2
7
15
41
34
1002010
1
2
5
16
40
36
1002011
0
2
4
17
40
37
1002012
0
1
3
19
42
35
1002010
0
3
3
6
28
10
502011
1
2
2
4
30
11
502012
0
1
1
3
31
14
50China
North America
South America
Pacific Rim
Survey Scale:
Sample
Size
Europe
Dealer Satisfaction
End-User Satisfaction
1=Poor 2=Less than Average 3=Average 4=Above average 5=Excellent

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