1. A discretionary cost is a cost:a. Whose reduction will not impact long-term profitabilityb. That a firm is legally committed to undertakec. Which has already been expended and cannot be recoveredd. That can be curtailed in the short-term2. Having a high quality of design means that you can design a product that:a. Meets the quality expectations of the customerb. Has minimal warranty costsc. Contains high-quality materialsd. Rarely requires rework3. External failure costs include:a. Product testing costsb. Field service costsc. Process analysis costsd. Scrap costs