1. Flash burns which can result if a short occurs are prevented by not approaching any closer than theA. passed approach zone.B. flash protection boundary.C. flash prevention zone.D. restricted protection boundary.2. A troubleshooter must master the art of _______ to successfully communicate his or her assessment of a problem to the individual responsible for the operation of the faulty equipment.A. self-denialB. interpersonal skillsC. sociabilityD. customer relations3. A logical method of approach followed by troubleshooters working on somewhat complex electrical systems is considered to be ________-based.A. randomB. historyC. chanceD. process4. When comparing chance methods of approach to troubleshooting the _______-based approach is somewhat more refined than the random approach.A. chanceB. historyC. researchD. session