1 page essay. Sandwich Blitz Inc. has a great problemanincrease in the number of customers! Employees have beenconsistently reporting that they are overwhelmed by the volume ofcustomers and management has noticed that the number of reportederrors in customer orders has increased. Dalman and Lei havedecided to adopt an e-customer order system that will allowcustomers to input their own orders. This would address the issueof employees being overwhelmed by the increased pace of theworkplace. Dalman and Lei will first communicate their decision tothe managers who report to them in an e-mail communication. Theyare aware of how important it is to exhibit professionalism andbusiness etiquette in constructing an e-mail message to themanagers. It is important for Dalman and Lei to gain the support ofthe managers since they will have key roles in leading this changeat the store level.