1. Tolerance for diversity extent of centralization degree of employee participation and organic city are all part of which characteristic of upper echelon leaders?a. internal orientationb. collectivismc. need for controld. risk-aversion2. The CEO of the WC organization Anna Lopez has created a decentralized organization encourages participation and diversity of opinion and has put in place few uniform policies and procedures. Based on this information Anna is most likely:a. an internally focused CEOb. a collectivist leaderc. a CEO with low need for controld. a leader who likes risk-taking3. _________ are more likely to find it difficult to delegate task to their followers.a. Experienced managersb. Relationship-orientated leadersc. Leaders who have trouble developing positive LMXd. Type A leaders4. Rackspace a web hosting company achieves its exceptional customer service by:a. training its leaders and managersb. relying on self-managed teamsc. delegating tasks to the best employeesd. building a relationship between leaders and followers