1. Under the balanced scorecard approach an organization s performance is measured using all of the following categories EXCEPT the ____ perspective.marketinglearning and growthfinancialinternal business processes2. The ____ sponsors the most well-known certification program for HR generalists.Human Resource Certification InstituteInternational Personnel Management AssociationWorld at Work AssociationAmerican Society for Training and Development3. Which is not one of the major challenges currently facing HR managersmotivating employees without pay raises and promotionschanging federal state and local legal requirementsadjusting benefit programs due to increasing costsreplacing baby boomers as they exit the workplace4. All of the following are considered HR best practices EXCEPTtyping employee pay to successful performancetalent development so that employees can grow with the organization.allowing workforce levels to fluctuate with product/service demand.stringent hiring standards.