1Q. How might the various definitions of quality apply to Skilled Care?2Q. How a

1Q. How might the various definitions of quality apply to Skilled Care?2Q. How are the principles of total quality reflected in Skilled Cares policy and operations?3Q. Given the nature of Skilled Cares operations and the challenges it faces discuss how a total quality approach can help the company meet these challenges and improve its ability to provide the services its customers need.