______ failure costs include product liability and lost sales. Answer A. Proce

______ failure costs include product liability and lost sales.
Answer
A. Process
B. Internal
C. Customer
D. External
1 points
Question 3The transformation process associated with manufacturing operations is best described as
Answer
A. informational
B. locational
C. physical
D. exchange
1 points
Question 4Which of the following quality tools show the relationship between two variables in a process
Answer
A. Scatter diagram
B. Process flow chart
C. Histogram
D. Fishbone diagram
1 points
Question 5In general a process is considered to be in control for all the following conditions except
Answer
A. all points are above the centerline
B. no pattern exists in the plotted points (no evidence of a run)
C. the points are randomly distributed following a normal population
D. no points are outside the control limits
1 points
Question 6All of the following are responsibilities of operations managers except
Answer
A. managing inventories
B. quality inspection
C. promoting products
D. planning production
1 points
Question 7Which of the following is NOT a primary purpose of statistical process control?
Answer
A. to establish control limits
B. to identify specification limits
C. to detect special cause variations
D. to determine when a process is not in control
1 points
Question 8Making sure that the product meets the design specifications during production is referred to as
Answer
A. fitness for use
B. quality of conformance
C. process capability
D. quality of design
1 points
Question 9Four common types of control charts include all of the following EXCEPT:
Answer
A. t-chart
B. c-chart
C. xbar-chart
D. p-chart
1 points
Question 10All of the following are part of DMAIC except:
Answer
A. Deliver
B. Improve
C. Measure
D. Control