According to Stone and Harahan (2010) direct care workers (ex.personal care assi

According to Stone and Harahan (2010) direct care workers (ex.personal care assistants home health aides and certified nursingassistants) provide eight out of every ten hours of paid care.(p.110). Long-term care facilities are reporting highturnover rates and staff vacancy rates for direct careworkers. After completing this weeks reading answer thefollowing questions: What is causing the shortage of direct careworkers? Provide at least three factors to support youranswer. What would you recommend that long-term careorganizations do to improve direct care workers job satisfaction?Provide at least three recommendations. In your opinionwould making these changes improve customer satisfaction? Whyor why not?