American Packaging Machinery (APM) is a company that providesrepair and maintena

American Packaging Machinery (APM) is a company that providesrepair and maintenance services to companies that operate largepackaging systems. Packaging systems are arrangements of machinerythat place items in containers such as boxes or bags and applyplastic shrink wrap to the containers. These machines must beadjusted regularly and they have hundreds of parts that cab wearout or fail. APM offers service contracts on most major packagingsystems. A typical service contract provides for an APM technicianto make regular visits to the customer site to perform preventativemaintenance. The service contract also includes a certain number ofemergency repair visits per year. APM also sends technicians toperform repairs for companies that do not have servicecontracts.