Answer the following questions about a new employee training program for a Heal

Answer the following questions about a new employee training program for
a Health Administration Coordinator: 1.) Need assessment: What types
of issues might indicate a need for training? From what sources would
these issues be identified? If you were a training manager how would
you prioritize training needs from these sources?a.) a supervisor
requests training on the specialized technology required by five of his
employees. b.) the customer service manager reports a sudden increase in
calls about poor handling of repeat complaint calls.c.) the CEO
requests team efficiency training to address the declining numbers of
employees attending quarterly attending pep rallies.2.) Delivery:
Identify the best method to conduct this training . Is a certification
exam required? Will the training be instructor -led self-paced or a
combination? Explain. Focusing on delivery considerations would you use
the same methods and requirements for the position directly above this
job or below? Explain.