Assume that you are the controller for a small manufacturing company. You
became aware that the accounts receivable clerk may be incorrectly applying cash
receipts and credit memos to the same customer. Other employees who suspect the
wrong acts have communicated their concerns directly to you and the Chief
Financial Officer. The CFO has directed you to address this issue immediately
and to contact the internal audit department for its assistance if you feel it
is necessary. Prior to contacting them you decide to do some research to
determine how internal auditors can assist your company in maintaining an
ethical environment.In this discussion with the CFO you need to attend to the following: