cancer patient booklet

:
Lesson 1:
Create a Patient
Information Booklet ( Braincancer)
: At a minimum
include
the following:
1.
List of regular
office hours
2.
Special services offered
3.
Procedures for:
a.
Making appointments
b.
Prescription refills
c.
Procedure for processing
medical insurance forms
d.
General statement about
fees (i.e. is payment
expected at the time of
delivery of services)
e.
Brief information
about the
providers and staff and
contact information for the
office manager billing officer
and patient educator
f.
What to do in case of
emergency
g.
24 hour emergency
telephone number
h.
Access information for
patients with disabilities.
i.
Community resource list
based on your patients
specialty needs ( Brain cancer)

j.
Office phone number where
more information is
available.