CASE STUDY QUESTIONS 1. How important were the NYCAPS andCityTime projects for N

CASE STUDY QUESTIONS 1. How important were the NYCAPS andCityTime projects for New York City? What were their objectives?What would have been their business benefits? 2. Evaluate the keyrisk factors in both projects. 3. Classify and describe theproblems each project encountered as the NYCAPS and CityTimesystems were being implemented. What management organization andtechnology factors were responsible for these problems? 4. Whatwere the similarities and differences in the management of bothprojects? 5. What was the business impact of these botchedimplementations? Explain your answer. 6. Describe the steps thatshould have been taken to prevent negative outcomes in theseprojects.