Class your suggestion on how to handle an Irate customer arevery good.Youindicat

Class your suggestion on how to handle an Irate customer arevery good.Youindicated you would allow the customer to vent to help lower thetemperature ofthe discussion and you all apologized for the poor service and rudeemployee.None of you would let a new piece of merchandize go beforereceiving thedefective one Now that you have this feedback from the customer instarkunpleasant terms what are you going to do with this feedback toimprove yourrelationships with this customer in particular and your customersin general?