Identify the front-room and back-room services for the following organizations.

Identify the front-room and back-room services for the following organizations. Could these services be improved by increasing or decreasing the degree of customer contact? By separating low- and high-contact services in a Hospital Trucking firm Grocery store Appliance repair firm. Write one-page paper.Identify a business that has recently launched a quality improvement initiative (Harley Davidson would be just one of many examples). Your business could be one that is primarily product-providing or one that is primarily service-providing. Do some independent research in order to provide an overview of this initiative and the results of their efforts. The overview should take the form of a two-page paper and cite examples of any control costs or failure costs that you can identify in addition to prevention costs appraisal costs internal failure costs and external failure costs