In the medical office you need to contact patients if they are 30 days past due in paying on their accounts. Often patients are unaware that they have a past due account; however you may have patients who refuse to pay off their accounts. As a healthcare provider you need to maintain professionalism when contacting patients who are behind in paying their medical bills no matter what the reason.Write a script of a conversation you might have when calling a patient regarding a past due account. Your script should look something like this:Me:Good morning: My name is Cynthia Johnson and I am calling from the Peoples Clinic. May I speak with Jan Doe?Patient:This is she.ETCWhen you are done with your script write a summary of your conversation with your patient in the Progress Note below.Progress Note