listed are the common performance measure appearing on balanced scorecards:
1. return of sales
2. retention of target customers
3. net cash flow
4. training hours
5. employee turnover rate
6. materials handling cost per unit
7. market share
8. product-development cycle time
9. revenue growth in segments
10. occupational injuries and ilness
11. days sales in inventory
12. average cost per invoice
Indicate wheather the listed measure is primarily one of the following: A) Financial B) customer C) internal process D) learning and growth prespective E)
Internal process and Financial
thanks