Mertel Insurance is implementing aMicrosoftSQL Serverdatabasethat will track cus

Mertel Insurance is implementing aMicrosoftSQL Serverdatabasethat will track customer information policy information andtransaction histories. Sales representatives need to accesscustomer information to better serve their clients. Claimsrepresentatives must access policy information to determinecoverage. Supervisors would like to access transaction histories tomonitor employee performance. Compliance officers often must gatherdifferent and varied information for various regulatory agencies.Mertel executives want to monitor key metrics stored in thedatabase to gauge company performance.