Question 1A referral letter should be sent when:A. an inquiry can be answered be

Question 1A referral letter should be sent when:A. an inquiry can be answered better by someone else.B. you wish to recommend someone for a job.C. a payment is enclosed.D. you dont want to be bothered with it.Question 2Another name for a cover letter is a:A. follow-up letter.B. transmittal letter.C. remittance letter.D. request letter.Question 3Errors in correspondence can present an unfavorable image of:A. you (the writer) the reader and your product or service.B. your employer the customer and the competition.C. you your employer and your organization.D. you the associations and the competitions products.Question 4Inquiry letters are letters that:A. ask for more information about a product or service.B. ask for credit.C. try to reactivate business.D. ask for an adjustment.