Question 1An organization that transforms resources into an intangible output in order to create time or place utility for its customers is known as a(n) __________ company.A. outsourcingB. serviceC. manufacturingD. ISO 9000Question 2Which of the fol
Question 1An organization that transforms resources into an intangible output in order to create time or place utility for its customers is known as a(n) __________ company.A. outsourcingB. serviceC. manufacturingD. ISO 9000Question 2Which of the following decisions is likely to be the decision starting point occurring before the other decisions?A. The capacity decisionB. The product-service mix decisionC. The facilities layout decisionD. The facilities location decisionQuestion 3__________ is the process of managing operations control resource acquisition and purchasing and inventory to improve overall efficiency and effectiveness.A. Supply-chain managementB. Resource managementC. Inventory managementD. Quality controlQuestion 4Which of the eight dimensions of quality refers to a measure of product life?A. ReliabilityB. DurabilityC. ServiceabilityD. Features