Question 1Which of the following is NOT a content-related role of commercial Web

Question 1Which of the following is NOT a content-related role of commercial Web sites?A. Disabling transactionsB. Building a corporate imageC. Managing customer relationshipsD. Building brandsQuestion 2Transaction-based sites include which of the following?A. Sites that give customers detailed information about the corporation s strategic focusB. Sites that provide FAQs online manuals and live customer supportC. Sites that allow consumers to buy goods and services via the InternetD. Sites that inform customers about product rollouts and promotionsQuestion 3Chat room and bulletin board links on a corporation s home page are examples of which of the following online content-related sources?A. Company-createdB. Customer-createdC. Government-createdD. Competitor-createdQuestion 4A downside to customer word-of-mouth as an established source of online Web page content is:A. the potential for the halo effect.B. the lack of control that the organization can have over the content.C. the potential for the content to be syndicated.D. the unpredictability of the content.