Supply Chain Management (SCM) and Customer Relationship Management (CRM) Systems

Supply Chain Management (SCM) and Customer Relationship Management (CRM) Systems Write an essay comparing the traditional management systems to the above two systems in terms of differences in approaches achieving efficiencies cost savings and firm profitability. Include in your essay the findings from different studies that have analyzed/examined alternative approaches to SCM and CRM (Text Material: Jiambalvo Chapter 1).