Take a digital camera and conduct an environmental audit of the SAIBT servicesca

Take a digital camera and conduct an environmental audit of the SAIBT servicescape. Photograph examples of excellent and very poor design features. Develop concrete suggestions how this environment could be improved.
Note: This is an academic report. As such you need to link your findings with theory. In addition you must support your ideas opinions and suggestions with academic sources from the literature. You are to use the Harvard Referencing Style and include at least 3 academic sources in addition to the text book.
Take a digital camera and conduct an environmental audit of the SAIBT servicescape. Photograph examples of excellent and very poor design features. Develop concrete suggestions how this environment could be improved.
Note: This is an academic report. As such you need to link your findings with theory. In addition you must support your ideas opinions and suggestions with academic sources from the literature. You are to use the Harvard Referencing Style and include at least 3 academic sources in addition to the text book.
THIS REPORT IS 2000K WORDS
FOLLOWING THIS FORMAT
More information in this website
http://www.youtube.com/watch?v=hPP7n8HkcVohttp://www.youtube.com/watch?v=hPP7n8HkcVo
http://www.youtube.com/watch?v=1HaWusQgSTUhttp://www.youtube.com/watch?v=1HaWusQgSTU
Title page
Contents page
Executive summary
Introduction
Background
Purpose of servicescape
Theory behind servicescape
Findings
Ambient conditions
Space function
Signs/symbols
Discussion of the Findings
Ambient conditions
Basic/function
Signs/symbols
Conclusion
Recommendations ( dot point)
Appendices ( Photo should attract in this part)
References
Attachments: