The current design team is meeting with the sales staffof a newly implemented so

The current design team is meeting with the sales staffof a newly implemented software forensics tool for researchingsuspects and criminal histories. The staff states that the userinterface is nonintuitive and is complex to install for showing tothe potential client. The users state that the installation of theproduct contains too many steps. The users do not always noticechanges that take place on the screen such as deleting an icon byaccident when showing the product.