Question 1Which of the following is NOT an important function of voice systems?A

Question 1Which of the following is NOT an important function of voice systems?A. They ensure fair treatment.B. They sustain stockholder confidence and commitment.C. They provide a context in which unfair treatment can be appealed.D. They help to improve the effectiveness of an organization.Question 2A __________ is a body of employee and management representatives who meet to resolve grievances.A. peer-review panelB. grievance committeeC. roundtableD. complaint teamQuestion 3The concept of __________ requires an employer not only to produce persuasive evidence of an employees liability or negligence but also to provide the employee a fair hearing and to impose a penalty appropriate to the proven offense.A. the hot stove ruleB. positive disciplineC. progressive disciplineD. just causeQuestion 4__________ proceeds from an oral warning to a written warning to a suspension to dismissal.A. Procedural justiceB. Positive disciplineC. Progressive disciplineD. Due process