1. Build a Balanced Scorecard for the unit of the organization for which you wor

1. Build a Balanced
Scorecard for the unit of the organization for which you work or have worked.
Unless you are in senior management focus on the unit with which you are most
familiar rather than the organization as a whole. Identify the strategic objectives
of the entire organization and the secondary objectives for the unit. Develop
three specific objectives within each of the four perspectives for the unit.
Each objective should have at least one quantified target metric associated
with it.For each metric
discuss the appropriate target value and the actions that need to be taken to
achieve the target. The paper should be no more than 15 pages including the
reference list and be formatted in accordance with the APA guidelines 2. Create a separate
Executive Summary in the text box. 3.Metrics
Develop three specific objectives within each of the four
perspectives for the unit. Each objective should have at least one quantified
target metric associated with it. So your table should contain 4 perspectives
each with 3 specific objectives and a target value of the metric for each
objective.example: Perspective Objective Metric Target
Value Financial Revenue Growth Operating Profit Growth Short-term Solvency Long-term Solvency Annual Rate of Growth % EBIT/Sales Current Ratio Long-term Debt/Equity >
6% >
7% >
2.0
Customer Increase Number of Customers Maintaining Transaction Size Improve Customer Satisfaction Annual rate of Customers Increase Average Transaction Size Median Score: Customer Survey >
5% >
$600 >
90% Internal Product Improvement Ratio of New to Old Products Maintain Market Share % R&D Expense to Revenue Ratio of New to Old Products Market Share % >
4% >
8% >
24% Learning Employee Training Employee Turnover Employee Compensation Annual Hours of Employee Training Employee Turnover Average Compensation >
30000
>
$38000 Sample
Table of Metrics for an Example Business Unit