1. People usually form a distinct opinion of others within the first _______ of meeting them.A. five secondsB. ten secondsC. five minutesD. ten minutes2. The average speaking rate isA. 100 words per minute.B. 120 words per minute.C. 140 words per minute.D. 160 words per minute.3. You re in a meeting of the research and development team you ve just been assigned to work with. The team leader is describing a new product being tested and assigns you the task of completing this phase of development by a certain date. While she s speaking you develop mental images of the product and your role in the testing process.You re engaging inA. imagination.B. memorization.C. projection.D. visualization.4. An unwillingness to listen or agree can be communicated throughA. slumping.B. chewing of the lips or nails.C. arms crossed over the chest.D. squinting.