Job descriptions are a critical tool used for job orientation and training and i

Job descriptions are a critical tool used for job orientation and training and importantly in annual employee performance evaluations. When the duties and responsibilities listed in the job description do not reflect current job content employee/ management disagreements can arise as this case illustrates.Both employees and managers agree that Brenda Batten has been an exceptional employee. As a senior technical representative (STR) for Blackhawk Aironics she is valued for her knowledge in airplane instrumentation. One manager described her as ?osimply an expert in the complex technology of satellite weather systems.??